Privacy Policy

Last Updated: February 2026

Introduction

HMES Group LLC ("we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

We may collect the following types of information:

How We Use Your Information

We use the information we collect to:

Text Messaging & SMS Policy

HMES Group LLC offers SMS messaging services for customer care, account updates, and promotional communications. By opting in via our contact form, you consent to receive text messages sent using an automatic telephone dialing system (ATDS). Consent is not a condition of purchase.

Message Types

You may receive messages related to: customer care inquiries, account-related notifications, promotional offers and marketing communications.

Message Frequency

Message frequency may vary depending on your interactions with us. You will not receive more messages than necessary for the stated purposes.

Opt-Out

You may opt out at any time by replying STOP to any message. After opting out, you will receive one final confirmation message and no further texts.

Help

For assistance, reply HELP to any message or contact us at elliott@hmesgroup.com.

Costs

Message and data rates may apply. HMES Group LLC does not charge for SMS messages, but carrier rates may apply.

Privacy

We do not sell, rent, or share your phone number or SMS opt-in data with third parties for their marketing purposes. SMS consent and phone numbers collected are used exclusively for the messaging purposes described in this policy.

Carriers

Carriers are not liable for delayed or undelivered messages.

Sharing of Information

We do not sell your personal information. We may share information with trusted third-party service providers who assist us in operating our business, provided they agree to maintain the confidentiality of your information. We may also disclose information when required by law.

Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Your Rights

You have the right to request access to, correction of, or deletion of your personal information. To exercise these rights, please contact us at elliott@hmesgroup.com.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

Contact Us

If you have questions about this Privacy Policy, please contact us at:
HMES Group LLC
Email: elliott@hmesgroup.com
Website: hmesgroup.com